X1 Ground Control
Complete Apple ecosystem management for Mac, iPhone, and iPad under a predictable per-employee pricing model. Manage all employee devices—company-owned and personal—with Pro Support tier included.
Complete Ecosystem Management
Unified management for all employee Apple devices—Mac, iPhone, and iPad—covering company-owned and personal devices with unlimited device coverage under one predictable per-employee investment.
Complete Apple Ecosystem Features
Everything your organization needs for professional multi-device Apple deployment, company-owned and personal device support, and enterprise security across your entire Apple ecosystem
Unlimited Mac, iPhone, iPad per employee
Mac, iPhone, and iPad coverage with no per-device counting or hidden fees—unlimited devices within fair use policy
Company-owned and personal devices supported
Manage both company-owned and employee personal devices under one service with work/personal data separation
Pro Workplace Support included (AED 12,000 value)
Premium support tier with 4-hour response times, quarterly business reviews, and strategic consulting (AED 12,000 annual value)
Zero deployment fees
No setup charges or deployment fees—save up to AED 10,000 compared to separate Mac and Mobile Essentials services
Enterprise security baseline
Comprehensive security across all Apple devices with real-time compliance monitoring and automated remediation
4-hour response time support
Same-day priority support response time with Pro tier included at no additional cost
Quarterly business reviews
Strategic technology planning sessions and business reviews to optimize your Apple ecosystem investment
Measurable Business Value
X1 Ground Control delivers quantifiable benefits that directly impact your organization's bottom line and operational efficiency
2-Week Guaranteed Implementation
Systematic deployment designed to minimize business disruption while maximizing results with guaranteed timeline completion
Requirements & Onboarding
Comprehensive assessment of your Apple environment, employee device mix, and business needs analysis
Technical Planning & UAT
Apple Business Manager setup and user acceptance testing with key stakeholders
Production Deployment
Enterprise-grade rollout across Mac, iPhone, and iPad devices with employee training and support
Training & Handover
Team training on self-service portal and transition to Pro Support tier ongoing management
Per-Employee Pricing Simplicity
Predictable pricing designed for growing UAE organizations with multi-device Apple environments
X1 Ground Control
Pricing includes unlimited device management per employee, company-owned and personal device support, enterprise security, and Pro Workplace Support tier. Zero deployment fees save your organization up to AED 10,000 compared to separate Mac and Mobile Essentials services.
Transparent Investment Examples
See exactly what X1 Ground Control costs for organizations like yours
Upgrade from Mac or Mobile Essentials
Already using X1 Mac Essentials or X1 Mobile Essentials? Seamlessly upgrade to X1 Ground Control for complete Apple ecosystem management.
From X1 Mac Essentials
From X1 Mobile Essentials
Seamless Migration Process
Assessment & Planning
Week 1
Review current Mac/Mobile Essentials configuration, plan Ground Control migration timeline, and prepare employee communication.
Seamless Transition
Week 2
Migrate existing device management to Ground Control, add new device types, team training on expanded capabilities—zero service interruption.
Pro Workplace Support Tier Included
X1 Ground Control includes our premium Pro Support tier at no additional cost—an AED 12,000 annual value that comes standard with your service
| Feature | Workplace Essential | Workplace Core | Workplace Pro (INCLUDED with Ground Control) |
|---|---|---|---|
| Annual Cost | Included | ê 6,000 | ê 12,000 (INCLUDED) |
| Response Time | 48 hours | 24 hours | 4 hours |
| Change Requests/Year | 6 | 9 | 12 |
| Complex Issues/Year | 3 | 6 | 12 |
| 24/7 Emergency Support | - | - | |
| Strategic Reviews | - | 2/year | 4/year |
| On-site Visits | - | - | 2/year |
Pro Support Tier Value: AED 12,000 annually. When purchased separately with Mac or Mobile Essentials services, Workplace Pro costs AED 12,000 per year. With X1 Ground Control, this premium support tier is included at no additional cost.
Frequently Asked Questions
Common questions about X1 Ground Control and per-employee Apple ecosystem management
How does per-employee pricing work compared to per-device pricing?
What happens if an employee has more than 3 Apple devices?
Can employees use their personal Apple devices for work?
Why is there no deployment fee for X1 Ground Control?
What's included in the Pro Workplace Support tier?
Ready to Transform Your Apple Ecosystem?
Join UAE organizations who have chosen complete Apple ecosystem management with Jamie Taylor's 10+ years Apple ecosystem experience